Welcome to Calama! We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how Calama ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website
sa=E&source=gmail&q=YourWebsiteAddress.com] (the "Site"), purchase our products, or otherwise interact with us.
By using our Site or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect several different types of information for various purposes to provide and improve our service to you.
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a. Personal Information You Provide to Us:
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Contact Information: Such as your name, email address, phone number, shipping address, and billing address when you make a purchase or create an account.
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Payment Information: When you make a purchase, your payment details are processed by our third-party payment processors. We do not store your full credit card information on our servers.
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Account Information: If you create an account, your username, password, and other details you provide.
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Communications: Records and copies of your correspondence if you contact us (e.g., customer service inquiries).
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Marketing Preferences: Your preferences for receiving marketing communications from us.
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b. Information We Collect Automatically:
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Log and Usage Data: When you access our Site, our servers may automatically record information that your browser sends, such as your IP address, browser type and version, operating system, pages you visited, the time and date of your visit, time spent on those pages, and other statistics.
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Cookies and Similar Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. (Please see our Cookie Policy section below for more details).
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Device Information: Information about the device you use to access our Site, including hardware model, operating system, and unique device identifiers.
2. How We Use Your Information
We use the collected information for various purposes:
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To provide and maintain our Site and services.
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To process and fulfill your orders, including managing payments, shipping, and returns.
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To communicate with you about your orders, account, and our services, including responding to your inquiries and providing customer support.
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To send you marketing and promotional materials, with your consent where required by law (you can opt-out at any time).
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To personalize your experience on our Site, such as showing you products that might interest you.
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To improve our Site, products, and services, including through data analysis and research.
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To monitor the usage of our Site and detect, prevent, and address technical issues or fraudulent activities.
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To comply with our legal obligations and enforce our terms and conditions.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your personal information in the following limited circumstances:
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Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment and shipping, website hosting, data analysis, email delivery, marketing services, and customer service. These service providers are contractually obligated to protect your information and use it only for the services they provide to us.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), or to protect the rights, property, or safety of Calama, our customers, or others.
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Business Transfers: In the event that Calama is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.
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With Your Consent: We may share your information for other purposes with your explicit consent.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your Browse experience, analyze site traffic, and for marketing purposes. These may include:
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Essential Cookies: Necessary for the Site to function and cannot be switched off.
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Performance Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our Site.
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Functionality Cookies: Enable the Site to provide enhanced functionality and personalization.
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Marketing Cookies: May be set through our site by our advertising partners to build a profile of your interests and show you relevant adverts on other sites.
You can manage your cookie preferences through your browser settings and/or through a cookie consent tool on our Site if available.
5. Data Security
We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. We implement administrative, technical, and physical safeguards designed to protect your information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to:
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Access the personal information we hold about you.
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Request correction of inaccurate personal information.
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Request deletion of your personal information (subject to certain exceptions).
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Object to or restrict the processing of your personal information.
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Withdraw your consent (e.g., for marketing communications).
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Data portability (where applicable).
To exercise these rights, please contact us using the contact details provided below. We may need to verify your identity before responding to your request.
8. International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside these regions and choose to provide information to us, please note that we transfer the data, including personal data, to various locations for processing, which may include countries like the United States or where our service providers are located. We will take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
9. Third-Party Links
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Children's Privacy
Our Site and services are not intended for individuals under the age of 16 or specified as per local law]. We do not knowingly collect personally identifiable information from children under this age. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.